Hausch & Company has been involved in claims handling since 1948. We define service. We offer the complete package of communication and quality product at a competitive cost. We recognize the importance of prompt handling while maintaining high standards and professional personnel to service your needs.
Our goal is to simplify the claim process by providing professional, attentive and prompt service that delivers accurate and comprehensive adjusted claims.
All of our adjusters constantly pursue continuing education, advanced certifications and institute designations.
Our company has over 70 years of being involved in claims handline. We are a financially-sound company built on strong ethics and integrity.
All files go through a thorough quality control review to maintain a high level of accuracy.
Provide consistent internal and external support through strong, effective communication.
Claim Management System
Web-based system for convenient accessibility 24/7. Review files, store and retrieve documents, and communicate with adjuster at any time.
Delivering Cost-Saving Results
Deliver cost-saving results by understanding state regulations and policy provisions while providing quality investigations and claim negotiating.
Attorney Robert Winters of Rock Island, Illinois laid the foundation of the company. Mr. Winter created a branch of his law firm to independently adjust insurance claims and named the company Illinois – Iowa Claim Service. The home office was in Moline, Illinois and served the greater Quad-City area from 1948 to present.
A new owner, Dale Stonehocker, took the helm and expanded into Johnson County and eastern Iowa. The company was then servicing the eastern half of Iowa and the northwest part of Illinois.
In February 1995, Douglas Stonehocker and David Hausch relocated from the Quad City’s office and began the expansion into the Chicago, Illinois market.
Hausch & Company launched the TPA Division
With the St. Louis office open and the firm operating in several Midwest states, the company had outgrown the territory restrictions of the original name, Illinois – Iowa Claim Service. In 2008, the name was changed to Hausch & Company
Hausch & Company became an approved TPA for Syndicates at Lloyds
Even during the COVID pandemic, because Hausch is a cloud-based company we were able to successfully transition to a remote environment with ease while achieving a record-setting year for both of our IA and TPA Divisions
Structural changes of promoting key internal staff to directors and bringing in key staff outside of our Org positioned the company for more growth
Expanded IA division into Michigan
Hausch & Company became one of the first TPA’s in the market to be approved by Lloyd’s through the new approval process. We are now a Lloyds approved Delegated Claims Administrator (DCA)
ALWAYS ON THE LOOKOUT FOR TALENT
Employees that start here, stay here. We’re an established company that has been growing throughout the U.S. since 1948. Our long-standing existence is because of our people— those behind the scenes at our office to our hard-working, dedicated adjusters out in the field.
We offer a solid framework for a long-lasting career by removing the politics from the office environment. We’ve spent over 70 years perfecting our training program that sets our employees up for success and advancement. Our average tenure is in excess of 15 years and each one of our offices is a result of an employee moving up by moving out to expand our territory.
Our trainees are paid to learn. Training includes assistance with claim handling while studying the 4 basic principles of the industry: ethics, property, casualty and workers’ compensation. After receiving certification, training continues up to 12 months by assisting our tenured adjusters.
This process sets our adjusters up for success and guarantees that our clients are represented with the highest level of service and professionalism.